igcse business mind maps 1 Understanding business activity The nature of business activity→ Economic sectors→ Enterprise, business growth and size→ Types of business organisation→ Business objectives and stakeholder objectives→ 2 People in business Human resource management (HRM)→ Organisation and management→ Methods of communication→ Motivating employees→ 3 Marketing Marketing and the market→ Market research→ Marketing mix→ Legal controls→ 4 Operations management Production of goods and services→ Technology and production of goods and services→ Sustainable production of goods and services→ Costs, scale of production and break-even analysis→ Quality of goods and services→ Location decisions→ 5 Financial information and decisions Business finance→ Cash flow forecast→ Profit and loss→ Statement of financial position→ Analysis of accounts→ 6 External influences on business activity Economic issues→ Business and the international economy→ Business and the environment→ Business and ethical issues→ Pressure groups→
