Flashcards > Igcse business 0264 1 Understanding Business Activity The nature of business activity ➔ Economic sectors ➔ Enterprise, growth & size ➔ Types of organisation ➔ Business & stakeholder goals ➔ 2 People in business Human resource management (HRM) → Organisation and management → Methods of communication → Motivating employees → 3 Marketing Marketing and the market → Market research → Marketing mix → Legal controls → 4 Operations management Production of goods and services → Technology and production of goods and services → Sustainable production of goods and services → Costs, scale of production and break-even analysis → Quality of goods and services → Location decisions → 5 Financial information and decisions Business finance → Cash flow forecast → Profit and loss → Statement of financial position → Analysis of accounts → 6 External influences on business activity Economic issues → Business and the international economy → Business and the environment → Business and ethical issues → Pressure groups →